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Below are the requirements for installing and using the software in your office on your office network. If you wish to access the database remotely over an internet connection, see Remote Access Requirements.
Retriever Enterprise is made up of two separate programs. These are the "Server", and the "Workstation". The server is installed only once and runs all the time. The workstations are installed on any computer that you wish to use the program on.
Server Minimum Requirements
- Windows XP Professional or higher, including Windows 11.
- Intel i7 processor or equivalent.
- 16 GB of RAM.
- 2 GB hard drive space (but this could be many times greater depending on how much data you enter into the program.) For best performance you should install the database directly on a local hard drive and not on a network drive or NAS device.
- UPS Uninterruptible Power Supply - To prevent database corruption from power outages.
- 100 Mbps or faster ethernet network (TCP/IP network protocol)
- Firewall - The Retriever Server must be allowed through your firewall on the port that it uses.
Microsoft SQL Server is not used and is not required.
Workstation Minimum Requirements
The requirements for the workstations are not as demanding as for the server.
- Windows XP or higher, including Windows 11..
- Intel i5 processor or equivalent.
- 4 GB minimum of RAM.
- 50 MB of hard drive space.
- 1024 x 768 minimum display resolution (using normal dpi settings). 1440 x 900 or more recommended.
- Network - Ethernet connection or wireless adapter. For wireless access, 802.11g will work provided that the wireless connection is not substandard. 802.1n or faster is preferred though.
QuickBooks Requirements
If you wish to link to QuickBooks to transfer contact, job and time entry data, you must have a U.S. version of QuickBooks 2007 or above. Desktop versions only. QuickBooks online is not supported. Also, QuickBooks and Retriever Enterprise must be installed on the same computer.
Click to see Remote Access Requirements.
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